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Frequently asked questions

Frequently asked questions

Since digital printing is a relatively new technology, customers often have a number of questions related to the speed, minimum number of copies, finishing options and off course, quality. In this printing faq section, we have tried to answer the most commonly asked questions.

How fast do you deliver?

We are blazingly fast. For most digital color jobs, posters, fliers, etc. you just bring in your file and walk out with the prints in a few minutes.

Some printing jobs require post press process like, lamination, sunboard mounting, cutting, etc. For these jobs we generally ask for a lead time of a day or two.

If you need to fabricate a board in metal or need our print jobs installed on site, obviously this will take more time.

What are your costs for printing?

We are extremely competitive on the pricing front and offer further discounts on bulk jobs. Also, we are constructing a rate card page and will link it here shortly.

How good is your print quality?

We take a lot of pride in our quality. But obviously just our saying so, may not make this true. So read the following paragraph to put your mind to rest…

Can I get a sample of my print?

Yes. We are extremely confident that our print quality will meet your requirements. If you are worried about the print quality, we can probably print out a small patch in your presence. If you don’t like it, you can walk out and no questions will be asked.

How good is your print quality?

We take a lot of pride in our quality. But obviously just our saying so, may not make this true. So read the following paragraph to put your mind to rest…

Can I get a sample of my print?

Yes. We are extremely confident that our print quality will meet your requirements. If you are worried about the print quality, we can probably print out a small patch in your presence. If you don’t like it, you can walk out and no questions will be asked.

Will your signs fade?

No. Our indoor prints are the best.

As far as fading of outdoor prints is concerned, this is a function of rain and sunlight. So low quality, short term campaign prints will fade if used for extended periods… 6 – 12 months. High resolution and back lit prints will last for years. But eventually all flex prints do loose some color.

What software do you support?

Please make sure that you…

Get print ready files like .pdfs, .tiffs .jpegs, eps
Get all the fonts associated with your files
If the files are open, it is safe to get them converted to curves

We support the following design and layout software on PC platforms:

Corel Draw
Adobe Photoshop
Adobe Illustrator
Adobe Acrobat
Microsoft Office Suite including Word, Excel, PowerPoint, & Access

If your file is created in any other software like Autocad, you can convert the same to a .pdf and bring it over.

If you are using a program other than one listed here, please contact us. We may still be able to accommodate your needs

How do I get my files to you?

If you are coming to the shop, feel free to bring a USB Pen Drive or CD. For remote jobs you should send the file to us over the net.

Most mail clients will max-out at 25 Mb. So you’ll have to try one of the many online services to send us larger files. Here’s a few recommended services, there are many more out there:

YouSendIt
Dropbox
Wetransfer

Do you take online payments?

Not as yet. But you can transfer the good stuff to our bank account

What are the taxes on printing?

Maharashtra VAT on all prints is 6% and structural stuff like steel frames, metal stands, ACP and acrylic boards is 13%. Call us for more details.

What resolution should my artwork be in?

The resolution or DPI (dots per inch) in general should be as follows:

All grayscale, RGB, or CMYK photos or artwork should be 300 dpi.
All line art should be a minimum of 600 dpi.

What is the difference between DPI and LPI?

DPI or Dots Per Inch is a measure of the resolution of an image in a document as measured by however many pixels are contained within a 1 inch square of the image. Thus the more pixels per inch, the greater the resolution.

LPI or Lines Per Inch is generally a measure of the output resolution of the imagesetter or output device printing the image or document. LPI can determine the what the relative DPI of an image being printed should be.

For example an imagesetter (used in the offset industry) is capable of production resolutions of or greater than 150 lpi at 2400 dpi. For this resolution, an image must be at least 300 dpi, yet for an output resolution of 85 lpi at 1200 dpi, an image resolution of only 150 dpi would be required.

Do I need to laminate my prints?
What is the difference between solvent and eco solvent prints?